Shipping policy
Shipping Policy
At Tough People Project, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below:
Processing Time
Orders are processed within 1-3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
Standard Shipping: $4.90 – Delivery within 5-7 business days.
Standard Shipping $50 & up: Free – Delivery within 5-7 business days.
Expedited Shipping: $6.90 – Delivery within 3-4 business days.
International Shipping: Rates vary by destination – Delivery within 7-14 business days.
Note: Shipping times are estimates and may vary due to external factors beyond our control, such as delays caused by the shipping carrier or customs.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment progress.
Shipping Restrictions
We currently ship anywhere! If your location is not included, please contact us at toughpeopleproject@gmail.com for assistance.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately at toughpeopleproject@gmail.com with your order number and details of the issue. We will do our best to resolve the matter promptly.
Customs, Duties, and Taxes
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Thank you for shopping with the Tough People Project! If you have any questions or concerns about our shipping policy, please reach out to us at toughpeopleproject.com